Optimum Wellness Integrated Clinic

Feels good and relieved after my theraphy session with Ms Jervil Carizza.

Saved my diabetic dad. The hospital wouldn't acknowledge that this was an option when his bone was infected in his toe and they said antibiotics would eventually not work anymore and he could die if it is left any longer. They had him in the hospital saying he needs to cut off the toe then changed to his front half of his foot then to his foot. My dad said get me the hell out of here so we took him to this place and had a conciliation and brought him for some treatments and wow he still has his foot and it's more then a year later. Worth every penny to keep your foot wish the government would step in and make this a first step in medical treatment instead of them letting these people treat us like test subjects for the highest dollar profit.

I would not recommend Colleen as a nurse practioner unless you want to waste hundreds of dollars on the worst medical care possible. She was on her phone during my only in person appointment with her. She failed to look at any of the documentation I had provided prior to the appointment and frankly seemed confused about why I was there. She completed important documents incorrectly which resulted in a claim being denied. I asked her for antibiotics multiple times during an appointment which she forgot to prescribe and I was advised by the receptionist had failed to put in her notes as well. During our last phone call I advised her that I was experiencing severe adombinal pain and did not receive a response from her. I believe I sank about $280.00 in over the past month and each appointment I did not sense that she cared at all or was able to provide any sort of medical help.

The nurses in the IV clinic are truly the greatest humans. I've been receiving treatment since 2022 and they always make me feel 100% comfortable and taken care of. I hate medical interventions but absolutely love coming here. My only complaint is rising costs making it less and less accessible.

This clinic is very knowledgeable with alternative care. I recommend the IV infusions.

Amazing receptionists. Quick and knowledgeable. Always do their best to accommodate apt bookings. Dr. Kozin was very knowledgeable and always ensuring my records were up to date with my oncologists tests. Treatment definitely makes me feel better and I have much more energy during the days around my IV treatments.

The receptionists could use some training regarding pricing, scheduling. I made an appt for a therapy and when I arrived I was informed they shouldn't have booked me without consulting a physician and would have to reschedule for another day. (Perhaps if they were properly trained, they could have at least contacted me and rescheduled my appt)

I met with Dr. Park today and was so nervous initially. Right when I first met Dr. Park I was instantly calm. Her demeanor was so refreshing and I felt like I could openly speak with her about my concerns. She took time to actually go over what I was experiencing and listened to the ways I felt towards my health. I was thrilled to actually have someone genuinely care for my concerns with my health. Her approach to my treatment was all geared towards working on the cause of my problems and not just prescribing medication to mask the symptoms. She was extremely knowledgable in her treatment and I left there feeling optimistic that I will see results. I'm excited to see where my treatment takes me and look forward to my follow up with Dr.Park.

Similar experience to Lisa with receptionist, but added disappointing appointment with Dr. Denault.1) Front Desk: When I called to book my initial consultation, I was told I would need my records from the Cross Cancer Institute before my meeting. I said I wasn't sure how to do that, but I would get back to them immediately. We found out that the clinic could simply fax and request them. I called back and they said, yes they COULD do this, and it usually took 24-48 hours. I thanked them. They called back a few hours later to say that I needed to fill out a consent form, which they would send by end of day. They did not send it, so I called in the morning, and they send it by mid-morning (24 hours before my appointment). I filled it out and sent it back. The next day when I arrived, they asked where my files were. I reminded them about faxing the Cross and they said they had forgotten to do it. They said I could proceed with the consultation, but I said I was not going to keep the appointment ($250) if they did not have the paperwork that they said they required, especially as my case is rather complicated. They said they can usually get it within 45 minutes (a different story from what they first told me), leaving my confidence in the whole shop a little shaken.2) Dr. Denault: So, my consultation was basically me talking about my treatment protocol and him whipping out his menu of potential treatments. He didn't seem very knowledgeable about my type of cancer, which I feel that he should have expressed at the beginning. He said he would help with my energy (dealing with side effects of chemo), healing an infection, and dealing with life after chemo. This would involve some IV Vit C, possibly misteltoe, and then some supplements. I said I would need to review everything with my oncologist (who I was meeting in a few days), and he promised to have something for me in writing the next day. He said he would do some research to look at any potential contradictions with my chemo. That was the last I heard of him -- almost 2 weeks ago. I wasn't looking to him to cure my cancer, only to make my life more bearable right now. But apparently they don't want my business. Perhaps he looked at my potential bill and I wasn't cutting the grade because I would only be purchasing his expensive Vit C IV a few times every 3 weeks rather than 3X a week? It was still going to be several thousands of dollars of treatment over the next few months. If you are planning on meeting him, I would ask to speak with him personally about his experience with your type of cancer first. I think he specializes in tumours, rather than blood cancers. I was very hopeful after our first meeting and willing to give it a shot, but totally regret the time and money that I spent there now.UPDATE: Thank you for offering to refund my initial appointment. I will email you to continue the conversation.